Learn More

DocbookMD Privacy Policy

This Privacy Policy governs the manner in which J&H MEDSOFT, LLC d/b/a DocbookMD (“We” or “Us”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.docbookmd.com website (“Site”). This privacy policy applies to the Site offered by Us.


The DocbookMD® application is created with strong privacy standards and practices, including being fully compliant with HIPAA regulations and the HITECH Act. The terms that warrant the protection of all confidential health information in the DocbookMD® application can be found under the Business Associate Agreement, which is available to all persons who are authorized to and have downloaded the application.

Personal Identification Information

We collect personal identification information from Users when Users visit our site if Users voluntarily submit information to us through an email request or text request, or when accessing the DocbookMD® application from a third-party site. Users can always refuse to supply personal identification information, such as their email address and mobile phone number, except that it may prevent them from engaging in certain Site-related activities. This privacy policy does not apply to personal information that may be collected from persons that download an application. Instead, the terms that govern the use of certain smartphone and tablet applications owned by DocbookMD, specifically, the DocBookMD® application, can be found under the End User License Agreement, as well as applicable restrictions and terms of use adopted by smartphone and tablet application software companies.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service provider utilized, and other similar information.

Web Browser Cookies and Online Privacy

Our Site uses Google Analytics to help analyze how Users Use the Site. The tool use cookies, which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on Our website activity.

How We Use Collected Information

We collect and use Users personal information for the following purposes:

  • To personalize user experience

    We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.

  • To improve our Site or the DocbookMD® application

    We continually strive to improve our website and the DocbookMD® application based on the information and feedback we receive from you.

  • To improve customer service

    Your information helps us to more effectively respond to your customer service requests and support needs.


How We Protect Your Information

We will only store your email address or mobile phone number collected from the Site. This information is voluntarily provided by the User. When We request that the User enter sensitive information, the information is encrypted using Secure Sockets Layer (SSL) software or other security protocol, which encrypts the information you input.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share aggregated, non-personally identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.

Third Party Websites

Users may find content on our Site that links to the sites and services of our partners, suppliers, and other third parties. We do not control the content of the links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this Privacy Policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected], or by U.S. mail at:

DocbookMD P.O. Box 163235 Austin, TX 78716 (888) 930-2048 This document was last updated on May 20, 2013.
Back to top